Hospitals

Riverside Community Hospital

Mission, Vision and Values

Mission:
Riverside Community Hospital is committed to the care and comfort of our patients and improving the overall health of our community by providing healthcare services within integrity, compassion and excellence.

Vision:
Riverside Community Hospital will be the employer and provider of choice by offering comprehensive healthcare services whose cornerstones are quality, safety, compassion and service excellence.

Values:

Passion for Excellence:

  • Strive to consistently exceed customer service expectations
  • We value the delivery of compassionate, respectful, high quality, innovative care that promotes optimal outcomes.
  • Our organization reflects a tradition of gentleness and empathy for all patients, residents, clients, and their families, co-workers and others.

Integrity:

  • Demonstrate ethical behaviors at all times.
  • Guide our actions with honesty and confidentiality.
  • Keep the best in mind for our patients, staff, physicians and community.

Dignity:

  • We believe each patient and employee is worthy of respect, and we share the responsibility to safeguard personal dignity.
  • We care for our patients by recognizing each unique need and striving to meet those needs by considering all issues that affect services.
  • We believe personal interactions with patients, visitors, physicians and colleagues should be characterized by fairness, compassion and respect.

Teamwork:

  • We will achieve our mission by working together for the health and safety of our patients through the support and use of skills of each team member.
  • We will maintain timely and effective communication throughout the organization.

Diversity:

  • Only by understanding our diversities are we able to create an environment where innovation, individuality, and creativity are maintained.
  • We will respect each other's thoughts, viewpoints, religious cultural beliefs and backgrounds.

Initiative:

  • Build and encourage an environment of trust.
  • Value and nurture the growth of our most important investment – our people.
  • We are committed to proactive problem solving.

Community Partner:

  • Embrace every opportunity to strengthen our commitment to the community.

Financial Responsibility:

  • Maintain financial integrity to ensure the stability of our hospital and community.
  • Ensure a sound financial position through the conscientious management of our hospital.

Riverside Community Hospital does not discriminate against any person on the basis of race, color, national origin, gender, sexual orientation, religion, age or disability (including AIDS and related conditions). This applies to admission, treatment, or participation in its programs, services and activities, or in employment.

Riverside Community Hospital is accredited by The Joint Commission. If you have a concern about patient safety or quality of care, please call our patient advocate line at

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You may also contact The Joint Commission about a concern for patient safety or quality of care.

Email:
complaint@jointcommission.org

Fax:
(630) 792-5636

Mail:
Office of Quality Monitoring
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, Illinois 60181

Registration Information

  • The Admitting Office at Riverside Community Hospital is located on the first floor just off the Main Lobby. Once your Physician has authorized your surgery/procedure at Riverside Community Hospital you may pre-register.
Please obtain a pre-registration packet from your physician or contact our Admitting Office at 951-788-3331.

Main Admitting Hours are Monday thru Friday 5am to 6pm
Pre Admit Testing Hours are Monday thru Friday 7:30am to 5:30pm
Financial Service Hours are 7:30am to 5:30pm

Visiting Hours are 9am to 9pm

During the pre-registration or registration process you will be asked to provide the following: Drivers License or picture ID

  • All active insurance cards
  • Living will, if you have one
  • Co-pay or coinsurance if your plan requires such
You may download and print your registration form and bring the completed form with you to your pre-admission appontment.

Registration Form - English Registration Form - Spanish

We recommend that you schedule a pre-admission appointment several days prior to your surgery/procedure. At this appointment a registered nurse assists patients and family members in completing the patient's medical history, reviewing pre-op instructions, understanding of procedure and hospitalization, and preparing for discharge care.

To schedule a pre-admission appointment once your physician has authorized your surgery/procedure, call 951-788-3567. Riverside Community Hospital offers discounts to the uninsured population. For more information contact the Admitting Department at 951-788-3331.

Center for Surgical Weight Loss

Are you a candidate for Bariatric Surgery?

Has managing your weight felt like a losing battle? If so, The Center for Surgical Weight Loss at Riverside Community Hospital has options that can help you live a healthier life.

Being overweight can have serious health consequences: decreased life expectancy, increased risk of heart disease and stroke, high cholesterol, diabetes, sleep apnea, high blood pressure and more.

Bariatric surgery is intended for individuals who are diagnosed with severe or"morbid" obesity. These patients have a body mass index (BMI) of 40 or higher (or approximately 100 lbs or more of excess weight), or who have a BMI of 35 or higher (or approximately 75 lbs or more of excess weight) and who have obesity-related conditions listed above.

Surgical Procedures:

The Center for Surgical Weight Loss at Riverside Community Hospital in the Inland Empire offers three procedures for surgical weight loss: Adjustable Gastric Banding, Roux-en-Y Gastric Bypass and Vertical Sleeve Gastrectomy. All procedures are performed laparoscopically through button-hole incisions on your abdomen which results in less pain, decreased scarring, decreased chances of infection and an accelerated return to normal activity.

Laparoscopic Adjustable Gastric Banding
The band procedure is adjustable and removable. The stomach's capacity is limited by an inflatable band placed around the upper portion of the stomach which decreases the capacity and the feeling of fullness. The stomach is not stapled or cut and the intestines are not re-routed. The band is adjusted, in the clinic, as needed for optimal weight loss. The procedure takes about 45 minutes to an hour and is done on an out-patient basis (you will go home the same evening of the surgery).

Laparoscopic Roux-en Y Gastric Bypass
This procedure effectively reduces the stomach size by stapling and separating the upper portion of the stomach. Further, part of the intestine is bypassed causing some calories to be malabsorbed. Rapid weight loss is the result of the restricted food intake and the malabsorption. The procedures take about 90 minutes to complete and you will typically be in the hospital for one to two nights.

Laparoscopic Vertical Sleeve Gastrectomy
This is a restrictive procedure. A "banana" or "sleeve-shaped" stomach is created by stapling and removing the remnant of stomach. Remaining is a narrow tube or sleeve with a 1-4 ounce capacity. This procedure may be modified to a Roux-en-Y Gastric Bypass for additional weight loss. The procedure takes about an hour to an hour and a quarter and you will be hospitalized for one night.

Please call the Bariatric Coordinator (951) 788-3463 for the contact information on our surgeons who will be more than happy to assist you.

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